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After we have received and processed the payment for your order we usually sent the following day. Items we do not have directly in stock will be retrieved at our supplier and sent after. Processingtime can therefore be a couple of days extra. In case the item is temporarily out of stock with our supplier, we will inform you and sent the order as soon as possible.
We will ship your order in a sturdy plastic bag and in opposite to other companies we will not fold your clothing but roll them (this way you will receive your item without wrinkles and ready to wear).
Your processed order will be shipped via Post.nl and we will use their accordingly tarifs (select postage calculator to see more about the costs). We have no influence on delivery time once we delivered your parcel at post.nl to reception, but depending on your country it will take 3 upto 5 days normally.
DISCOUNT ON SHIPMENT
When the value of your order is 100,-€ or more (no exceptions) we will apply a discount of 5,95€.
If you require to change or return items from your order this is ofcourse possible, but keep in mind: if the value of your order thereby drop below the 100,-€ threshold we will retract the discount and reckon up the difference with your return.
14 Days Cooldown period
From the moment of delivery there is a 14 days cooldown period. Within this term you can watch and fit items as far as needed to judge whether you would like to keep the purchased items
Check directly after receival of the items whether they are not damaged and are complete. If this is not the case...contact Hebbez.com immediately.
Within the cooldown period you can return ordered items of exchange them for another item or size. What to do?: